Terms & Conditions: Leonardo Hotel Utrecht City Centre


  1. Room rates include Breakfast
  2. Room rates free WiFi
  3. Room rates are including actual tax, tourist tax and -fees and service charge
  4. Rates quoted will be charged to you by the hotel 

General Terms and Conditions (details may vary per hotel)

  1. Payment Policy(details vary per hotel)

·         Reservations are subject to room availability

  1. Cancellation Policy(details vary per hotel)

·         For individual reservation, guest to pay direct to hotel with credit card guarantee of one night room charge. Credit card provided is for guaranteed only and shall only be charged in case of cancellation or no show as per agreed policy

·         Room Cancellation 16 days prior to arrival date, there is no penalty charge.

·         Room Cancellation between arrival date and 16 days prior to arrival, a penalty of equivalent to one (1) night room charge will apply

·         No show policy (details vary per hotel)

·         No show means failure to arrive at hotel on the day booked for arrival.

·         Hotel to hold reservation until 24.00 hrs. of the day booked for arrival. For late night arrival with arrival flight information given to hotel, room will be kept three (3) hours after flight landing time.

·         If guest has not informed hotel of the change on arrival date or arrival time, hotel can release booking and apply 1 night room charge penalty.

·         If guest arrives at a subsequent date, then guest will not be refunded for the date between scheduled and actual arrival